Terms and Conditions

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of tripitalian.com

1. Introduction

These Terms and Conditions govern access to and use of the website tripitalian.com (the “Website”) and the services offered through it.
By accessing or using the Website, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of them, you must refrain from using the Website and its services.


2. Company Information

The Website is owned and operated by:

TRIP ITALIA SRL
Registered office: Via Michelangelo 2, 80013 Casalnuovo di Napoli (NA), Italy
VAT number & Tax Code: 10883941212
REA: NA – 1138860
Contact email: info@tripitalian.com


3. Services Offered

TripItalian.com provides information, promotional content, and booking services related to travel experiences, tours, transfers, and attractions in Italy.

Unless otherwise expressly stated, TRIP ITALIA SRL acts solely as an intermediary between users and third-party service providers (such as tour operators, transport companies, guides, or experience organizers).
The experiences and services are generally operated and delivered by third-party providers, who remain solely responsible for their execution.


4. Booking and Payments

All bookings made through the Website are subject to availability and confirmation by the relevant service provider.

Payments must be completed using the payment methods made available on the Website. Prices, availability, and service details may change at any time; however, confirmed bookings will not be affected by subsequent changes.

By completing a booking, the user agrees to the specific terms, conditions, and policies applicable to the selected service or experience.


5. Cancellations and Refunds

Cancellation and refund policies vary depending on the individual service provider and the type of experience booked.

Users are required to review the specific cancellation and refund conditions applicable to each booking before completing their purchase.
Any refunds, where applicable, will be processed in accordance with the provider’s terms and conditions.

TRIP ITALIA SRL shall not be liable for refund refusals or penalties applied by third-party providers in compliance with their stated policies.


6. User Obligations

Users agree to:

  • provide accurate, complete, and truthful information during the booking process;
  • comply with all rules, safety instructions, and regulations imposed by service providers;
  • behave responsibly and respectfully during participation in experiences.

Any breach of these obligations, misconduct, or violation of provider rules may result in cancellation of the service without refund.


7. Limitation of Liability

TRIP ITALIA SRL shall not be held liable for any injury, loss, damage, delay, accident, or inconvenience arising from participation in experiences or services provided by third parties.

Any claims, complaints, or disputes relating to the execution of the services must be addressed directly to the relevant service provider.

To the maximum extent permitted by law, TRIP ITALIA SRL disclaims all liability arising from acts or omissions of third-party providers.


8. Intellectual Property Rights

All content available on the Website, including but not limited to texts, images, graphics, logos, trademarks, and layouts, is the property of TRIP ITALIA SRL or its licensors and is protected by applicable copyright and intellectual property laws.

Any reproduction, distribution, modification, or unauthorized use of such content is strictly prohibited.


9. Privacy Policy

The processing of personal data is governed by the Privacy & Cookie Policy, which forms an integral part of these Terms and Conditions and is available on the Website.


10. Amendments to the Terms

TRIP ITALIA SRL reserves the right to modify or update these Terms and Conditions at any time, without prior notice.

Continued use of the Website after the publication of changes constitutes acceptance of the updated Terms.


11. Governing Law and Jurisdiction

These Terms and Conditions are governed by Italian law.

Any dispute arising from or related to the use of the Website or its services shall fall under the exclusive jurisdiction of the courts of Naples, Italy, unless otherwise required by mandatory consumer protection laws.


12. Contact Information

For any questions, requests, or complaints regarding these Terms and Conditions, users may contact:

📧 info@tripitalian.com


Last updated: January 18, 2026