Privacy Policy

for tripitalian.com

This Privacy and Cookie Policy is provided pursuant to Regulation (EU) 2016/679 (GDPR), Italian Legislative Decree no. 196/2003, as amended by Legislative Decree no. 101/2018, and applicable European and Italian data protection laws.

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1. Data Controller

TRIP ITALIA SRL
Registered office: Via Michelangelo 2, 80013 Casalnuovo di Napoli (NA), Italy
VAT number & Tax Code: 10883941212
REA: NA – 1138860
Certified Email (PEC): tripitaliasrl@pec.it
Contact email: info@tripitalian.com

The Data Controller determines the purposes and means of the processing of personal data.

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2. Types of Data Collected

The Data Controller collects, either directly or through third parties, the following categories of personal data:

• Identification data (first name, last name);
• Contact data (email address, phone number);
• Payment data, in the case of bookings or purchases, processed via third-party payment providers (e.g. Stripe, PayPal);
• Usage data (IP address, navigation data, logs);
• Cookies and tracking technologies;
• Any data voluntarily provided by users through contact forms, booking requests, or information inquiries.

Failure to provide certain data may prevent the provision of specific services.

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3. Methods and Place of Processing

Personal data are processed using electronic and IT tools, in compliance with organizational procedures strictly related to the stated purposes, and with appropriate technical and organizational security measures to prevent unauthorized access, disclosure, loss, or misuse.

Processing takes place at:

• the Data Controller’s operational offices;
• data centers of hosting, cloud, and IT service providers;
• external platforms involved in service delivery.

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4. Legal Basis for Processing

Personal data are processed on the basis of one or more of the following legal grounds:

• the data subject’s explicit consent;
• performance of a contract or pre-contractual measures (tour bookings, travel services);
• compliance with legal obligations;
• legitimate interests of the Data Controller (security, fraud prevention, service improvement).

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5. Purposes of Processing

Personal data are collected and processed for the following purposes:

• responding to information requests;
• managing bookings, travel services, and transfers;
• processing payments through secure platforms;
• sending commercial communications and newsletters (subject to prior consent);
• carrying out anonymous statistical analysis of website usage;
• fulfilling legal, accounting, and tax obligations.

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6. Data Retention

Personal data are stored only for the time strictly necessary to achieve the purposes for which they were collected and, where required, for the time established by applicable law.

Data processed for marketing purposes are retained until the data subject withdraws consent.

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7. Cookie Policy

The website tripitalian.com uses the following categories of cookies:

Types of cookies used

• Technical cookies: essential for the proper functioning of the website;
• Analytics cookies: used to collect aggregated and anonymous statistical information;
• Profiling cookies: used to create user profiles and deliver personalized advertising;
• Third-party cookies: set by external services (e.g. Google Analytics, Meta/Facebook Pixel).

Cookie management

Upon first access, a cookie banner allows users to:

• accept all cookies;
• reject non-essential cookies;
• customize their preferences.

Cookie preferences can be modified at any time via the cookie management panel or browser settings.

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8. Data Recipients

Personal data may be disclosed to:

• IT, hosting, and cloud service providers;
• payment service providers (Stripe, PayPal);
• legal, accounting, and tax consultants;
• public authorities, where required by law;
• CRM, email marketing, and newsletter platforms.

Such parties act as Data Processors or independent Data Controllers, as applicable, in accordance with GDPR provisions.

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9. Transfer of Data Outside the EU

Personal data may be transferred to countries outside the European Union.
Such transfers take place only in the presence of:

• adequacy decisions issued by the European Commission;
• Standard Contractual Clauses (SCCs);
• other appropriate safeguards provided for by the GDPR.

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10. Data Subject Rights

Users may exercise the following rights at any time:

• withdraw consent previously given;
• obtain confirmation as to whether personal data concerning them are being processed;
• access their personal data;
• request rectification or erasure of personal data;
• object to processing;
• request restriction of processing;
• receive their data in a structured, commonly used format (data portability);
• lodge a complaint with the competent Data Protection Authority.

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11. How to Exercise Your Rights

To exercise their rights, users may contact the Data Controller at:
📧 info@tripitalian.com

Requests will be handled within the time limits set by the GDPR.

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12. Changes to This Privacy & Cookie Policy

The Data Controller reserves the right to amend this Privacy & Cookie Policy at any time.
Users are encouraged to review this page periodically.

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Last updated: January 18, 2026